The breakfast presentation as well as quality is exceptional. Room amenities such as a cool Marshall speaker for synching music is a nicely unique touch, as are design features such as leather-strap door handles. Very cool vibe and helpful staff. Food quality in the on-site restaurant was excellent as well.
Elke
Mai 2023
Staff. Dinner. View from terrace.
Christina
Juli 2024
The breakfast was truly amazing. The staff pleasant and very helpful. The rooms were smart, modern and very comfortable and superbly equipped. We loved the gym, and spa facilities.
Clemence
November 2024
Great staff, great location, over the last 40 years i have travelled extensively and i would rate this has an an excellent hotel. I have stayed in many hotels in the last two years including Trump Washington and Trump New York and this hotel is up there with them
Steven
Oktober 2023
Amazing hotel. The location, interior, staff, rooms, restaurants, bars, and pool were all fantastic! We had a standard room, which was spacious with a modern, slightly industrial design. Everything was clean, the bed was large and comfortable, and there was a balcony. We arrived around 7 PM and the spa had just closed, which was a bit disappointing as I was looking forward to it. However, the rooftop pool was open until sunset, and it was perfect after a long day. The rooftop area was excellent, with a terrace, lounge chairs, a pool with city views, and delicious cocktails. The pool water was a bit cool, but still enjoyable. We then went to the Italian restaurant on the ground floor, and everything was perfect. The food was delicious, the place was beautiful, the staff were excellent, DJ's music was fitting. Breakfast was also excellent with a great selection. All the hotel staff were very nice and professional, helping with our luggage, showing us to our room, providing a quick and easy check-in, and helping us to find the parking. This was the best experience, and I’m sad we only stayed one night. I highly recommend this place!
Alise
Juni 2024
Excellent breakfast. Wide selection of fresh foods, pastries and well-prepared hot dishes. Great en suite shower with high-quality fittings. Comfortable bed and good quality linen. The minibar was refreshed with water and cola daily. Good-sized easy-to-use safe. Enough wardrobe space and hangers for our 7-night stay. Easy to use gym open 24/7. Chambermaids were very efficient. Sound insulation meant the hotel was quiet even though we were in the centre of town. The staff were very responsive and fixed a couple of small maintenance issues with the room quickly and efficiently.
Michael
Mai 2024
We’ve stayed here 3 times now. All the staff (especially the morning breakfast team) are so attentive and friendly. They’re very kind and helpful with anything you need. The housekeeping staff are really discreet and somehow keep everything to clean and tidy without ever making any noise in the corridors. The pool towels and pillows are lovely - and again the service is great. He keeps everything so organised. It is a bit expensive but it’s worth it. The Malton Brown toiletries are SO nice!! And they’re exclusive to the hotel sector so enjoy them while you can. The reception team always say hello when you walk past and eager to ask if you need anything. We’re coming back in September. It will be our 18th visit to Faro. We’ve stayed in so many places and we’ve only come here more than once so that’s saying something. 🇲🇦🏴
Keir
Juli 2024
The hotel is beautifully decorated with great attention to detail. Spaces are designed to be comfortable and delightful. Staff is very attentive and always with a smile. Breakfast is delicious and bedrooms are spacious and comfortable.
Marta
April 2023
The staff, especially the manager Ana went beyond my expectations. Arranged for my forgotten passports to be transferred from lisbon . The hotel is luxury and beyond . 2nd stay here as returned due to bad experience in lisbon . Cute welcome back card and biscuits on our arrival . It's the little things here that make you feel you are special. Highly recommended and looking forward to trying there new hotel in the old town and lisbon . 3hb chain have just got it right
Naomi
Oktober 2024
The staff were awesome. Nilton, Claudia, Isabel and the two older gentleman who do the wine and breakfast were fantastic and attentive. Ana with the information was a star who recommended awesome things to do whilst I was in Faro that all turned out to be fantastic. Lastly the reception head and other staff were very helpful and sent a wonderful 40th birthday message to me, which was a lovely surprise.
Daniel
Mai 2024